**The NHS COVID App is now available and we recommend all members of our community make use of it. You can find more information on the app, how it works and how to get it by clicking here.**

During this challenging time we have had to change our behaviour to keep ourselves, our friends, family and community safe; and to enable us all to benefit from and enjoy a positive BGU experience.

BGU are taking a measured approach to easing restrictions, the first of which is the relaxing of social distancing rules. This however means that we must all do our part in following our remaining controls which are: continuing to wear a face covering indoors, sanitise hands frequently, take two covid tests per week and we encourage everyone to participate in the vaccine program.

5 simple things to remember:


Hands – wash or sanitise your hands regularly

  • wash hands for at least twenty seconds with soap and warm water and avoid touching your face


Face – wear a face covering

  • indoors in communal and classrooms around the University, on public transport, in shops and other venues in the city.


Test – if you suspect you have Covid-19 symptoms

  • new persistent cough / raised temperature / loss of taste or smell,
  • isolate yourself, book a test and wait for your results.


Tell – let us know what’s going on so we can help

  • if you have suspected symptoms, have tested positive or need to self-isolate use our Declaration Form so we can help support you and trace others;
  • if you have any other concerns about Covid-19 then email: covid19advice@bishopg.ac.uk.



Vaccinate - Book your double Covid-19 vaccination through the NHS app or by attending a walk in centre.

  • Vaccines help prevent infection by reducing the likelihood of catching and spreading the virus. They also reduce the more serious effects such should you be infected.

If you have any concerns about Covid-19 then email: covid19advice@bishopg.ac.uk


    BGU is committed to providing a safe and secure environment for all of our students to engage and complete their studies this academic year. The University has followed Government and sector guidance to put in appropriate mitigations to create a Covid-secure campus and reduce the risk of spreading the virus.

    The most effective mitigation is to maintain good hygiene:

    • Wash hand frequently
    • Use disposable tissues
    • Throw away used tissues
    • Cough into your sleeve
    • Avoid touching your face
    • Avoid close contact with people who are unwell

    As well as washing hands thoroughly for a minimum of 20 seconds we have also set-up hand-sanitisation stations around the campus.

    Our cleaning teams will be regularly wiping touch-points e.g. door handles and classroom surfaces in between classes.

    In some spaces, e.g. study space desks in the library or tables in designated eating spaces paper towels and disinfectant will be available to use to clean surfaces yourself (as when you enter a supermarket).

    If you see a sanitiser dispenser or self-use disinfectant bottle needing to be refilled or a full paper towel bin please let us know by contacting our Reception (dial 0) and we will deal with it.

    Appropriate wearing of face-coverings can help to slow the transmission of Covid-19 as it reduces the range of expelled aerosols which carry the virus.

    As we relax social distancing rules which enable us to work more closely and collaboratively, we’re asking all students and staff continue to wear face covering to mitigate the risks.

    We are requiring all users of the campus to wear a face covering when:

    • indoors in communal areas including corridors; classrooms / workshops; social spaces; reception areas; library etc.;

    We understand that due to health reasons a few people will be unable to wear a face covering. If you have a medical exemption from your doctor or health professional, please contact Student Advice Service to register your exemption. You will be provided with a gold lanyard which avoids being challenged for not wearing a face covering.

    In classroom situations tutors will identify session breaks enabling students to step outside to take a break from wearing their face coverings.

    Face covering are not required:

    • When eating/ drinking in a designated eating space e.g. refectory, venue or Students’ Union bar;
    • In communal kitchen areas
    • In shared household or work ‘bubbles’.

    Temporary disposable face covering are available from reception.

    We understand that a few people will, due to health reasons, not be able to wear a face covering. If that is the case then you can contact our Student Advice service (at studentadvice@bishopg.ac.uk) to register your exemption and collect a gold lanyard which you can choose to use to reduce the likelihood of being challenged for not wearing a face covering.

    Attendance and Engagement

    It may be necessary for the University to trace who attended a class if a student should test positive for Covid-19. It is important that we maintain accurate records of who has attended classes on campus so please ensure that you register your attendance in classes.

    You’ll see new card scanners in the corridors outside classrooms. Make sure to scan your card when you get to a session to log your attendance.

    We will be using attendance and engagement with our on-line learning software (BlackBoard) to ensure that people are keeping pace with their studies. We will use the information to contact learners who have not recently engaged to provide support.

    If your circumstances mean you may not be able to attend classes or engage with the on-line learning due to illness or circumstances unrelated to Covid-19 then please talk to your personal tutor or programme leader or contact us at: engagement@bishopg.ac.uk.

    Covid-19 Testing and Suspected Symptoms

    All staff and students are expected to take two covid tests per week.

    Lateral flow, Home Tests are available free of charge on campus and can provide results in less than 30 minutes. These can be collected from:

    • Staff – BGU Reception
    • Students – BGU Library

    For general advice on Covid-19 go to :  https://www.nhs.uk/conditions/coronavirus-covid-19/

    Currently recognised symptoms of Coronavirus include:

    • A high temperature,
    • A new continuous cough
    • Loss or change of smell / taste

    Do you have COVID-19 symptoms? See https://www.nhs.uk/conditions/coronavirus-covid-19/

    Step 1

    If you think you have symptoms then you should:

    • Return to your household and self-isolate.
    • You should only leave your household to attend testing.

    Step 2

    Book a PCR test by calling 111, or using the NHS online booking service:


    • You can attend a local test centre, or will be sent a PCR Home Test kit
    • You must continue to isolate until you receive your results, normally within 24 hours.

    Step 3

    It’s really important that you let us know at the University as soon as you suspect you have Covid-19 symptoms - straight away, do not wait to be tested.

    This is so that we can support you and help you manage your studies.

    Please get in touch with us as soon as possible using the Declaration Form at https://www.bishopg.ac.uk/coro...;

    A member of the Registry Team will co-ordinate what needs to be done next. They will liaise with:

    • the Accommodation Services Team if you are in BGU accommodation to help you with the practicalities of getting food and other provisions, cleaning accommodation and advice on making arrangements with housemates for everyone to stay safe;
    • your Programme Leader to facilitate how, if you are able to continue to study, you can engage with learning remotely and advice on missed sessions and assessments;
    • Student Advice and the Students’ Union if you would like well-being support.

    If you are in shared accommodation (those in a shared flat in a hall or house) then you will need to let your housemates know and advise them to:

    • self-isolate, and if they are a BGU student, they too must complete the Declaration Form even if they do not show symptoms.

    Once you have been tested then please inform the University so that we can support you and help manage the situation.

    Go to our Covid Support page and complete the notification form. The form asks for your personal details and we will then contact you to help with organising a support bubble.

    When you receive your test results please follow the appropriate guidance and inform the University, again using the Covid Support page, whether the results are positive or negative.

    Let BGU know – whether positive or negative let BGU know through the person from Registry who has contacted you.


    If you test positive for COVID-19 you will need to self-isolate for 10 days

    On testing positive for Covid-19, the NHS Test and Trace service will contact you. This service helps trace close recent contacts of anyone who tests positive for coronavirus and, if necessary, notifies them that they must self-isolate at home to help stop the spread of the virus. The NHS will work with you to help identify contacts who should be notified.

    If you are in a household with someone who has a positive test then you will need to isolate for 10 days.


    If your test comes back negative, again update the University so that we can arrange for you to resume your physical attendance in classes.

    To help protect your fellow residents you will need to remain in your room, and you will be unable to leave under any circumstances (except in an emergency) and follow guidance outlined in `What to do in self-isolation – Halls of Residence’. To protect your household further, you may also consider arranging for food to be delivered to your door. If you are not in an en-suite room, we will aim to move you to a suitable room on campus where you will be expected to remain for the duration of your isolation.

    If you are feeling anxious or depressed the University has a range of self-help resources available from Student Advice and Accommodation Service.

    The University also use the services of Health Assured. If you need someone to talk to or require information to help find other relevant support services outside of the times that the main services are open, you can contact Health Assured who offer wellbeing support 24 hours a day.

    Telephone: 0800 028 3766

    Download App: “My Healthy Advantage” (App code: MHA142120)

    Personal and Financial Support

    As a student at BGU you have access, should you ever need it, to a wide range of personal, academic and pastoral support including a number of 24/7 options.

    You can find more information on all of them, and how to utilise them, below and remember we are always here for you.

    Student Advice offers free, non-judgemental, confidential and professional advice to all students on any matter, for example, disability support, funding, housing, counselling and wellbeing. To book an appointment with an advisor:


    If you experience any financial implications as a result of the pandemic (e.g. loss of part-time work, no access to IT resources), please contact us as we may be able to offer financial support via the Learning Fund.

    e: studentadvice@bishopg.ac.uk

    t: 01522 583600

    Social Media: Follow us on Twitter! @BGstudentadvice

    No one who is struggling should ever feel alone and with our new, confidential 24/7 Mental Health and Wellbeing support you’ll never have to be.

    Health Assured provide emotional support and practical guidance. Their advisors are available 365 days a year and through them you can take advantage of over the phone support or structured counselling for a range of issues including:

    • Stress & anxiety
    • Counselling
    • Family issues
    • Bereavement
    • Financial wellbeing
    • Childcare support
    • Relationship advice
    • Legal information
    • Medical information
    • Tenancy & housing concerns
    • Alcohol & drug issues
    • Consumer issues

    Health Assured’s qualified counsellors use a practical approach in supporting you. They offer space and time to talk about your concerns and provide guidance and mindfulness techniques that will help you in the present.

    All support is within your control and available when it suits you best, meaning whatever you need and whenever you need it, help will be on hand.

    Telephone: 0800 028 3766

    Download App: “My Healthy Advantage” (App code: MHA142120)

    Students can apply to the BGU Learning Fund for financial support for hardship arising from the COVID-19 situation and for setting up internet access/IT equipment for remote learning.

    The BGU Learning Fund provides discretionary financial assistance to students to help them access and remain in higher education – particularly those students who need financial help to meet extra costs that cannot be met from other sources of support.

    The Fund can help to alleviate unexpected financial hardship. Students who may be considering leaving higher education because of financial problems are particularly encouraged to apply.

    You can apply to the Fund at any point throughout the academic year, including the long vacation. Any help you receive from the Fund is usually non repayable.

    Currently the fund has two special awards available:

    £500.00 for hardship arising from the COVID-19 situation

    £300.00 for setting up internet access/IT equipment for remote learning

    You can download an application form by clicking here.

    In your application you’ll need to provide evidence of the hardship or IT requirements arising out of the COVID-19 situation. Alongside this applications should include:

    • 2020/21 Student Finance notification (available to download from your student finance account)
    • Previous 3 months’ bank statements for all accounts you hold
    • If not clearly shown on bank statements, proof of housing costs (rent/mortgage)

    Your form and supporting documents should be submitted electronically to: studentadvice@bishopg.ac.uk

    (Please note, if you have already been awarded funds in respect of hardship/IT costs arising from COVID-19 since September 2020, you will not be eligible for an additional amount under these arrangements).

    Please apply as soon as possible as funds are limited. The above amounts are available until 31st March 2020, after which the usual Learning Fund guidance will again apply.

    02/02/2021 - The Minister of State for Universities has also announced an additional £50 million will be made available to Higher Education institutions to support students. BGU are waiting for additional clarification on what allocation from the new funding it will receive. You will notice that the Minister’s letter also refers to ‘no-detriment’ policies. This has to be seen in the context of the regulator for Higher Education in England, the Office for Students, which is the ultimate authority on such policies. To maintain the quality and standards of our degrees we are focused on working in line with the guidance provided by the OfS and are developing a range of measures to ensure you receive a fair assessment opportunity in 2020/21.

    Student Minds is the UK’s student mental health charity.

    ​They empower students and members of the university community to look after their own mental health, support others and create change.

    Their goal is to transform the state of student mental health so that all in higher education can thrive. Find out more about what they do.

    Student Minds have also produced an online platform called Student Space. There is a raft of wellbeing resources and advice to help you through the challenges of Coronavirus.

    It covers:

    • Studying during COVID
    • Friendships and social life
    • Mental health and wellbeing
    • Grief and loss

    You can get phone/webchat/text message/email support and they are developing their resources on an ongoing basis. Find out more https://studentspace.org.uk/

    This resource provides preventative support and immediate interventions. Student Space seeks to limit the mental health impact of the pandemic on students and deliver high quality support where it is most needed – for example, for those who have experienced distress or trauma resulting from the pandemic, through: offering immediate help for students in distress through therapeutic interventions providing educational resources to help students manage stress and maintain good mental health and wellbeing curating a range of quality-assured online resources, such as guidance, apps, peer support platforms, and volunteering opportunities. The platform is available to all 2.3 million students from OfS-registered providers in England and from regulated Welsh institutions.

    Click here for more information


    Your circumstances may require you to self-isolate even if you do not have symptoms or had a positive test result for Covid-19.

    In all the cases below, if self-isolation is required during term-time, please let us know using the Covid Support declaration form and we will support you in engaging in your on-line learning and any assessments due to be submitted.

    Reasons to self-isolate may include:

    We do not expect students to travel abroad during term-time but between terms this may be the case. You need to be aware that if you travel abroad you may be required to self-isolate on your return.

    How will the University respond to suspected or positive cases of Covid-19

    If you suspect you have Covid-19 symptoms you should:

    We want to know as soon as you suspect you have symptoms so that we can start supporting you.

    The Declaration Form asks basic questions about your circumstances so that we can better focus our response. The information you provide will be used to liaise with relevant University colleagues to provide assistance.

    University Registry will co-ordinate what needs to be done next. They will liaise with other colleagues to provide support and guidance:

    Accommodation Services Team if you are in BGU accommodation to help you with the practicalities of getting food and other provisions, cleaning accommodation and advice on making arrangements with housemates for everyone to stay safe;

    Programme Leader to facilitate how, if you are able to continue to study, you can engage with learning remotely and advice on missed assessments and assessments;

    Student Advice if you would like well-being support;

    Placements if relevant, the placement team will then contact your placement setting to advise them that you may not be able to attend the placement for a period of time.

    We would expect that if you need to self-isolate you do so in either your term-time household or, if you are a commuting student in your home household.

    You should inform your housemates that:

    • You have suspected symptoms;
    • They should self-isolate;
    • And, if they are BGU students, they should complete the Declaration Form letting the University know they too are needing to self-isolate so we can support them too.

    If, your test is positive Registry will contact you to offer further support.

    We will ask you where you have been on-campus in the 48 hours before you began self-isolation. This is to enable us to understand which other students and staff you may have been in contact with so we can, if appropriate:

    • Inform others of a higher transmission risk, and
    • Conduct additional cleaning of communal spaces.

    We will also check our attendance registers for classes and tracing records in our campus venues e.g. SU Bar, Refectory.

    As soon as we have a suspected case we will inform Public Health’s Local Protection Team (LPT) to work together to minimise the potential of an outbreak. NHS Test and Trace will inform the University if there has been positive test of a student or member of staff.

    BGU will monitor the number of suspected and positive cases reported to us through its Covid Outbreak Response Group (CORG) and which is planning for a number of scenarios.

    Scenario A:

    If a student with suspected symptoms / positive test is in a shared house with a number of other students from their programme.

    The student and their housemates should self-isolate for 10 days.

    They would not attend the in-person classes but would be able to engage with their studies on-line if they are well enough or in precautionary isolation.

    The in-person classes would continue and would not move on-line for the cohort because:

    • The University has put in place mitigation within classes of physical distancing and the wearing of face coverings,
    • The current cases can be related to a single incident which is being isolated with support in a single household.
    Scenario B:

    If another one or more of the housemates in the above scenario then have suspected symptoms or test positive whilst self-isolating then:

    The University would report this to the LPT.

    The students’ self-isolation would continue for further 10 days.

    They would not be able to attend the in-person classes but would be able to engage on-line if they are well enough or in precautionary isolation.

    The in-person classes would continue and would not move on-line for the cohort because:

    • The University has put in mitigation within classes of physical distancing and the wearing of face coverings,
    • The current cases can be related to a single incident which is being isolated with support in a single household.
    Scenario C:

    If the University saw more than one suspected / positive case in the same module split group (academic bubble) presenting within 14 days of each other and involving students from more than one household then the University would:

    Report this to the LPT,

    Support the students with symptoms self-isolating as previously outlined,

    Suspend the in-person delivery of the classes of the academic bubble and ask those students to learn remotely, be alert to themselves developing symptoms and self-isolate for 10 days (or until the original suspected cases tested negative).

    Scenario D:

    If a student has a suspected symptoms / positive test and they are on a programme requiring them to go out to a placement setting.

    The student concerned and their housemates should self-isolate for 10 if a positive test.

    The University classmates of the student with suspected / actual symptoms will be told, if they have been in a class together in the last 48 hours, that they must NOT attend their placement settings as a precautionary isolation for the placement setting.

    The University will contact the placement settings to explain the situation.

    If the classmates themselves (not those in the isolating household) are not showing any symptoms then they can continue to attend the in-person classes at the University.

    If the outbreak escalates then the University will consider whether it is necessary for a specific period of time, to suspend in-person teaching and move to on-line learning for some or all programmes on-campus and / or suspend on-campus social activity.

    Challenging and responding to unsociable behaviour

    BGU is an “an inclusive community which fosters an ethos of mutual respect, trust and care”.

    To ensure that our community keeps safe and is able to have a successful and rewarding academic year we need to work together to overcome the challenges that Covid-19 presents. To do this we all need to take responsibility and ensure that we look after ourselves and each other.

    We ask everyone – students and staff, to model positive and responsible behaviour.

    We are in this together and so we need to be prepared to challenge and be challenged over behaviour that does not follow appropriate Covid-secure behaviours.

    It is OK to remind others, in a respectful way, to take a step back if too close or to wear a face covering if not exempted.

    However, if unsociable behaviour by an individual is repeated and persistent then we have a Code of Conduct detailing the steps will be taken to ensure the wider BGU community is protected from irresponsible behaviour.

    Remember that some members of our community may not be able to wear face masks due to medical reasons. If this applies to you please contact our Student Advice team at studentadvice@bishopg.ac.uk

    If you are concerned about any person’s anti-social behaviour which you believe might be a risk to you or others email covid19advice@bishopg.ac.uk for advice on this matter. We will contact you and determine how best to resolve the situation.

    Learning and Teaching: a blended response to COVID-19

    A key factor that determines the on-campus delivery of our programmes is the reduced room capacities of our teaching spaces and the safe flow of large student groups between classes with social-distancing. Initially, necessary restrictions may prevent large whole-group lectures during the autumn but our normal small group classes will be combined with on-line learning to provide a rich and supportive academic experience.

    BGU is planning to deliver at least 50% of the normal scheduled time through smaller group sessions with a tutor physically in the room. These in-person seminars and workshops will focus on developing subject and academic skills, discussing, debating and developing ideas and concepts, and fostering a learning community approach.

    The traditional whole group lectures will be replaced by scheduled, managed and supported on-line learning using recorded lecture presentations, guided study tasks and live discussion sessions.

    The in-person sessions will integrate with the on-line learning activities, ensuring that students are keeping pace and engaging effectively with their studies.

    Regardless of the style of learning, all our students can expect the high quality of teaching for which we are renowned.

    Following the success of April’s virtual study weekend the programme for 2020-21 will be delivered remotely using on-line resources and digital interaction and we will not be offering the in-person weekend sessions. The delivery team will be using on-line tools to facilitate student-tutor and peer interaction.

    We are currently developing the timetable to deliver the planned blended learning of on-line activity and small group in-person class sessions. This requires a significant revision of the timetable including building longer transition periods to allow for safe and controlled entry into and exit from classes.

    We will be trying to schedule most classes from 9 am to 5 pm but we may need to occasionally use the early evenings for some in-person class delivery. Of course, when revising the timetable, we will be mindful of the commitments and responsibilities that our students, including work-based learners, carers etc., may have alongside their university life.

    We intend to provide a draft of the blended learning timetable showing when module classes have been scheduled in the first semester of the new academic year by the start of August 2020. Information on which students have been assigned to which split groups will then follow.

    We are planning to deliver as much of the designed programme of placements as possible.

    We have asked schools/settings to sign up to the usual placement pattern, according to the usual schedule, with the proviso that we may have to adapt and change as circumstances unfold.

    Whatever changes should become necessary we will be doing everything we can to ensure that our ITE students receive the necessary experiences to demonstrate achievement of the Teachers' Standards and can be recommended for Qualified Teacher Status (QTS).

    Support during placements will be, usual high quality and responsive and every trainee will have both university and school-based mentors.

    Our approach mirrors the very latest guidance from DFE, whereby we are setting out to deliver the 'designed programme' but we will be allowed to take advantage of some easing of the relevant criteria if we need to.

    The Department for Education have in 2019-20 demonstrated considerable flexibility around QTS trajectory judgments to ensure that entry to the profession is not impacted for those undertaking ITE courses.

    The provision of placements relies heavily on businesses and placement settings to provide opportunities whilst they themselves are now recovering from lockdown and implementing continuing restrictions and advice from Public Health England.

    Programme teams are therefore, planning to substitute placements in the autumn semester with alternative learning activities which will ensure learning outcomes can still be met. We are planning to restore placements in the second semester this year and in subsequent years of study as restrictions are eased and placement settings are able to offer placement opportunities again.

    In addition, we will continue to enhance our graduates’ employability through BGU’s Graduate Attributes framework which is embedded in all programmes, and through the careers and employability opportunities and support provided by our BG Futures service.

    Programme teams are planning for the delivery of these course elements, although they are obviously subject to venue / site restrictions and current guidance at the time from Public Health England and, for overseas trips, the Foreign & Commonwealth Office, as appropriate and the ability to acquire appropriate travel insurance.

    We will consult with students through the academic year if on-going restrictions mean that planned activities might not be possible. In these circumstances we will look to provide alternative activities to deliver the intended learning outcomes and an equivalent experience where reasonably possible.

    Most of the assessment practices used by BGU will remain unchanged as they are mostly coursework which can be completed and submitted remotely.

    Some practical assessments may have to be adapted for placement activities or subject-based skills which cannot be tested due to social distancing. Performance and presentation activity can be either assessed through small group in-person activity or by being recorded and submitted on-line.

    For those few modules that would normally be assessed by traditional formal examinations we will be using, for the whole of 2020-21, a 24 hour open book exam format that allows remote completion and submission.

    BGU intends to move, under its Force Majeure Emergency Regulations from current Stage 3 back to Stage 1 because there is ‘advance warning and adequate time for planning and preparation’ for revised academic delivery.

    This means that that whilst teaching, learning and assessments may have to be adapted, the normal assessment regulations will be applied in relation to passing modules and referral of failed assessments for 2020-21.

    We would normally expect our students to have access to their own digital / IT equipment that would allow them to access the virtual learning environment, search and browse the University Library’s e-learning resources, access credible external web-sites to download further learning material and be able to prepare and submit assessment using various digital tools e.g. Word documents, Powerpoint presentations, Excel spreadsheets etc. (which for our students can be downloaded for free from IT Services).

    The move to a blend of on-line and in-person learning will make having access to your own digital / IT equipment and data allowances more important. The University can provide IT guidance on what IT equipment is most suitable and what software packages can be downloaded by students including video-conferencing.

    The majority of learning resources provided by the Library and recommended by tutors can be accessed on-line via WorldCat, the Library’s A-Z Databases site, and My Reading. This allows you to search for resources and use them remotely.

    Just like other learning and teaching spaces, social distancing will limit the number of users that can be in the Library at any one time. So, a number of measures will be in place to reduce the pressure on the Library whilst Covid-19 restrictions continue:

      • Tutors are recommending more of the Library’s e-resources to facilitate remote access;
      • The Library is seeking to acquire access to additional e-resources;
      • There is a ‘Click and Collect’ service to allow students to order and collect resources;
      • Students can book a space for individual, quiet study.

    The Library is planning to extend access from the end of September by offering a ‘Browse & Borrow’ service enabling small, managed numbers of students to enter the Library and locate and borrow books and other resources.

    Please see the Library’s LibGuides site for the latest updates on its services.

    Shared accommodation - Living with Covid-19

    For students living in shared accommodation during term-time who are away from the family home the University is keen to share with you how you and your ‘housemates’ can stay safe. Many of you will be in private accommodation as well as in University accommodation, some in self-contained suites, others with en suite bathrooms or sharing bathrooms and kitchens.

    Students have signed to conform to the Terms & Conditions of their Contractual Agreement which covers behaviour and the COVID-19 Appendix (click here to view it) also highlights:

    • To behave responsibly, with regard to treating staff and fellow students with dignity and respect as outlined in the Student Charter and in the specific Covid-19 Code of Conduct (Students),
    • You must only use your own crockery and cutlery, and not share it with others. You must always leave shared facilities clean after you have used them,
    • To provide a safe living environment and thus, to protect all residents against the possible spread of coronavirus (or any other epidemic or pandemic disease), and to adhere to the UK Government’s advice and BGU expectations on measures to contain and reducing the spread of infection.

    Within your accommodation:

    • Wear face coverings in communal stairs / corridors
    • Handwash / sanitise when you return to and before you leave your flat
    • Bathrooms:
      • for those with en suite facilities, please keep these clean
      • for shared bathroom users – only use your own towel(s), take-away your own toiletries and clean after use
    • Kitchen – Use your own crockery and cutlery, put away your own food and packets, clear and clean the facilities after use.

    We ask that you enjoy yourself responsibly and safely, protecting yourself, each other and the wider local community.

    • wash your hands with soap and water often, for at least 20 seconds
    • use hand sanitiser gel if soap and water are not available
    • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
    • put used tissues in the bin immediately and wash your hands afterwards
    • clean objects and surfaces you touch often (such as door handles, kettles and phones) using your regular cleaning products
    • consider wearing a face covering when in shared spaces
    • keep windows open in the room you're staying in and shared spaces as much as possible

    If you suspect you have symptoms or have tested positive you should see https://www.nhs.uk/conditions/coronavirus-covid-19/ and follow the protocols outlined in the relevant sections of this web-page – you must self-isolate and inform the University using the Declaration Form enabling the University to contact you and provide specific support.

    If you or someone in your accommodation bubble / household suspects they have Covid-19 symptoms or have been tested positive then the whole bubble / household MUST self-isolate.

    You must not leave your accommodation except in the case of an emergency (e.g. fire alarm or seeking medical help) and you should:

    • wear face covering when you are not in your student bedroom
    • regularly wash your hands with soap and warm water for at least 20 seconds
    • do not share household items with other housemates
    • if you share a kitchen with others, if possible, avoid using it when other people are present (draw up a rota),
    • take your meals back to your room to eat,
    • wash crockery, cutlery etc. after use, using detergent and warm water and dry them thoroughly, using your own separate towel,
    • use a separate bathroom from others if possible, ideally your en-suite bathroom if available,
    • in the case of a shared bathroom, draw up a rota with your bubble for washing or bathing, with the person with suspected symptoms or who has tested positive using the bathroom last. Everyone in the self-isolation needs to thoroughly clean the bathroom after use and ensure you separate towels are used.
    • remain more than 2 metres away from other people in your shared corridor

    Further detail advice for those living in hall including how to arrange food delivery and dispose of waste is provided in the document: What to do in self-isolation – Halls of Residence & Crosstrend House.

    Travel to and from Campus

    Walking and Cycling

    If possible please walk and cycle to the campus, especially if your term or home address is in uphill Lincoln.

    Public Transport

    Please note, for those coming by train or bus that face coverings are required to travel.

    The number of people that can be transported on a bus is restricted but bus companies are putting on extra buses on their popular routes.

    Both the No7 and No8 bus services connect Lincoln bus / railway station with the BBC Radio Lincoln stop on Newport Road - with a bus every 15 mins during the day.


    Please note that BGU has restrictions on students parking on campus (see car-parking policy). You may wish to use the park-and-ride at Waitrose on Searby Road, Lincoln, LN2 4DS which is only a 15 minute walk away from campus. See:


    Lincon map

    Accessing Professional Support Services

    We want to ensure that you can safely and conveniently access Professional Support Services remotely so you do not have to come onto the campus unnecessarily. We have listed how you can contact each of the Professional Support Services teams to arrange appointments or to ask for support.


    e: accommodation@bishopg.ac.uk

    t: 01522 583795 / 583707

    A member of the team will be office based during office hours, providing advice and guidance to prospective and existing students covering a variety of accommodation issues from accommodation options to contractual issues.

    Located: Estates & Accommodation Office

    Out of Hours: A Resident Warden will be available during term time from 10.30 pm to 7.30 am (7 days a week) for well-being issues and other concerns t: 07958 248653.

    BG Futures: Careers, Employability and Enterprise

    e: bgfutures@bishopg.ac.uk

    t: 01522 583900

    The team will be providing careers, employability and enterprise support remotely for the time being to facilitate safe movement around campus.

    To book an appointment with an advisor: https://bgfuturesonline.bishopg.ac.uk/

    Centre for Enhancement of Learning and Teaching (CELT)

    e: celt@bishopg.ac.uk

    t: 01522 563866

    The Digital Learning and Learning Development teams will be providing one-to-one services, workshops and in-module sessions remotely.

    For specific support with your academic skills you can email: learningdevelopment@bishopg.ac.uk and with using digital technology for learning, teaching and assessment you can email: digitallearning@bishopg.ac.uk

    You can book an appointment with either team at:



    e: chaplaincy@bishopg.ac.uk

    t: 01522 583604

    The Chaplaincy is here for all members of our community – whether or not you have a religious affiliation. We’re one of a number of sources of help and support – more than anything else, we want you to feel safe and cared for.

    Covid Support

    For the latest information about how the University will deliver its learning and teaching in a Covid secure way go to our Working Together – Protecting Each Other webpage which has important links including for NHS Test and Trace.

    Please use the declaration form at https://www.bishopg.ac.uk/coronavirus-support if you:

    • Have suspected symptoms and either are awaiting to be tested or have been tested; OR
    • You are having to self-isolate for another reason e.g. returning from a country which requires travellers to self-isolate.

    For any other concerns or queries about our Covid-secure measures e.g. concerns about measures being adhered to, then email on: covid19advice@bishopg.ac.uk.


    e: governance@bishopg.ac.uk

    International Office

    e: international@bishopg.ac.uk

    For our International and Erasmus+ students, continue accessing support from Wayne and Sophie directly:

    Wayne: + 44 1522 563806 (Outside UK) / 01522 563806 (UK)

    Sophie: + 44 1522 583632 (Outside UK) / 01522 583632 (UK)

    IT Services

    e: helpdesk@bishopg.ac.uk

    Or through the student portal

    Our IT team can help you with any technical queries you might have, such as problems with equipment or issues with technical support. Contact us online at https://helpdesk.bishopg.ac.uk


    e: library@bishopg.ac.uk

    t: 01522 583790

    Phone or email the library, live chat with a member of the team, or contact your subject librarian directly. See how to do this are at https://libguides.bishopg.ac.uk/home/contact.

    For up-to-date information about the status and availability of all library services see http://libguides.bishopg.ac.uk.


    e: placements@bishopg.ac.uk

    t: 01522 583720

    Contact us if you have any queries or concerns regarding your upcoming placement. You will receive confirmation of your placement details around 2 weeks before your placement is due to commence.


    t: 01522 583699

    m: 07850 015713

    Providing onsite security provision and presence including first aid response out of hours. 24/7.

    Location: Security Office, Robert Hardy Building

    Sport and Fitness Centre

    e: sports@bishopg.ac.uk

    t: 01522 583686

    Contact BGU Sports Centre team for any enquiries regarding membership, classes and facility hire.

    Student Administration

    For queries relating to extenuating circumstances, change of personal information / details and to change of courses, suspension of studies or withdrawal from a course please email: sao@bishopg.ac.uk

    For matters relating to attendance and engagement please email: engagement@bishopg.ac.uk

    If you wish to discuss making a complaint please contact: regulatorycompliance@bishopg.ac.uk

    Student Advice

    e: studentadvice@bishopg.ac.uk

    t: 01522 583600

    Student Advice offers free, non-judgemental, confidential and professional advice to all students on any matter, for example, disability support, funding, housing, counselling and wellbeing. To book an appointment with an advisor:


    If you experience any financial implications as a result of the pandemic (e.g. loss of part-time work, no access to IT resources), please contact us as we may be able to offer financial support via the Learning Fund.

    Student Finance


    t: 01522 563811

    Contact us regarding Tuition Fee payments, accommodation payments and Postgraduate bursaries.

    Students’ Union

    e: su@bishopg.ac.uk

    t: 01522 583714

    The SU represents your interests within the University. As well as putting on social events and coordinating societies, the SU offer welfare services to support you and are an outlet for you to voice any issues, complaints, or compliments that you might have regarding your time at BGU.