A massive thank you to all of our students who completed this year’s National Student Survey (NSS) and/or the Bishop Grosseteste University Student Satisfaction Survey (BGUSSS). BGU had the highest NSS response rate across the higher education sector at 86%. We also enjoyed record levels of participation in the BGUSSSS, with 33% of BGU students completing the survey. We use this information to improve what we do and enhance the student experience, and we couldn’t do any of it without you! Each autumn we produce a response document reviewing the findings of both surveys and how we plan to respond in order to ensure the continuous enhancement of the BGU student experience. You can read a copy of the 2017 response here.
If you have any questions about student surveys, please contact the Student Engagement Facilitator.
Your Voice Heard…
At BGU, we believe there’s no one better placed to tell us how well we meet your needs and expectations than you, our students.
Find out below how to provide feedback and have your say on the issues that matters to you.
Tell Us Now
At any time, click on the Tell Us Now button on the Portal homepage to suggest ways to improve the student experience at BGU. Every single comment is important to us and is read and carefully considered. Tell Us Now is primarily designed to capture general rather than course-related feedback, so to provide course-related feedback, keep reading…
If you have a course-related issue or suggestion you should initially contact a member of the course team or your Course Rep. You also have the opportunity to provide course feedback through module evaluations (which we ask you to complete towards the end of each semester) and via BGU’s two annual student satisfaction surveys.
Student Satisfaction Surveys
BGU runs two annual student satisfaction surveys: the National Student Survey (NSS), which is open to final year undergraduates and asks mainly course-related questions, and the BGU Student Satisfaction Survey (BGUSSS, pronounced bee-gus), which is open to all other BGU students and asks questions about all aspects of university life. Both run concurrently and are launched in late January / early February during a designated Survey Week which involves loads of freebies and fun activities to encourage you to get involved!
The surveys stay live for 10-12 weeks, at which point the data is analysed, reviewed and shared with relevant managers and departments. Each autumn we produce a response document reviewing the findings of both surveys and how we plan to respond in order to ensure the continuous enhancement of the BGU student experience. You can read a copy of the 2017 response here.
Students Creating Change
BGU’s Students Creating Change initiative has been running at BGU since 2015 and involves individual students or groups of students leading and/or participating in projects designed to enhance teaching, learning and assessment. Many projects are in progress, or have already been successfully completed, with students from almost all courses participating. Want to know more, or get involved? Email BGU’s Student Engagement Facilitator, Helen Waters-Marsh on firstname.lastname@example.org.
Course Representation and the Representative Feedback System (RFS)
Course Reps are students elected to represent their course (usually one per year group) by liaising with the academic team and the Students’ Union to resolve any issues that may arise and to keep everything running smoothly. Course Reps also take the lead on the Representative Feedback System, or RFS, a regular review process used by many courses, whereby Course Reps meet once or twice a semester with representatives from the relevant academic team to specifically discuss and review matters relating to Teaching, Assessment, Resources, Communication and Organisation. Not sure who your Course Rep is, or interested in becoming one yourself? The Course Rep system is managed by the Students’ Union and the Students’ Union Vice President. Contact the SU at SU@bishopg.ac.uk, and the Vice President at Josh.Blanchard@bishopg.ac.uk.