Student Satisfaction Surveys are now live!
Not sure which survey you need to complete? Try the National Student Survey (NSS) first and if you’re not eligible (it will tell you), complete the BGUSSS instead!
Both surveys are anonymous and are open until Monday 30 April 2018. They offer you the chance to enter a draw to win an iPad and to claim a £5 voucher to spend in Refectory or Curiositea.
To claim your voucher you will need a survey completion receipt. If you complete the NSS you will be emailed a completion receipt. If you complete the BGUSSS you are given the option of printing or downloading a receipt on the final page of the survey. Once you have your receipt, present it at the Students’ Union reception desk, in the Students’ Union Building, on any weekday between 10am and 2pm and they’ll exchange it for a voucher until Friday 4 May 2018.
To find out more about the University’s response to last year’s surveys click here.
Questions? Email Student Engagement Facilitator Suzanne Catterson at email@example.com
Your Voice Heard…
At BGU, we believe there’s no one better placed to tell us how well we meet your needs and expectations than you, our students.
Find out below how to provide feedback and have your say on the issues that matters to you.
Tell Us Now
At any time, click on the Tell Us Now button on the Portal homepage to suggest ways to improve the student experience at BGU. Every single comment is important to us and is read and carefully considered. Tell Us Now is primarily designed to capture general rather than course-related feedback, so to provide course-related feedback, keep reading…
If you have a course-related issue or suggestion you should initially contact a member of the course team or your Course Rep. You also have the opportunity to provide course feedback through module evaluations (which we ask you to complete towards the end of each semester) and via BGU’s two annual student satisfaction surveys.
Student Satisfaction Surveys
BGU runs two annual student satisfaction surveys: the National Student Survey (NSS), which is open to final year undergraduates and asks mainly course-related questions, and the BGU Student Satisfaction Survey (BGUSSS, pronounced bee-gus), which is open to all other BGU students and asks questions about all aspects of university life. Both run concurrently and are launched in late January / early February during a designated Survey Week which involves loads of freebies and fun activities to encourage you to get involved!
The surveys stay live for 10-12 weeks, at which point the data is analysed, reviewed and shared with relevant managers and departments. Each autumn we produce a response document reviewing the findings of both surveys and how we plan to respond in order to ensure the continuous enhancement of the BGU student experience. You can read a copy of the 2017 response here.
Students Creating Change
BGU’s Students Creating Change initiative has been running at BGU since 2015 and involves individual students or groups of students leading and/or participating in projects designed to enhance teaching, learning and assessment. Many projects are in progress, or have already been successfully completed, with students from almost all courses participating. Want to know more, or get involved? Email BGU’s Student Engagement Facilitator, Helen Waters-Marsh on firstname.lastname@example.org.
Course Representation and the Representative Feedback System (RFS)
Course Reps are students elected to represent their course (usually one per year group) by liaising with the academic team and the Students’ Union to resolve any issues that may arise and to keep everything running smoothly. Course Reps also take the lead on the Representative Feedback System, or RFS, a regular review process used by many courses, whereby Course Reps meet once or twice a semester with representatives from the relevant academic team to specifically discuss and review matters relating to Teaching, Assessment, Resources, Communication and Organisation. Not sure who your Course Rep is, or interested in becoming one yourself? The Course Rep system is managed by the Students’ Union and the Students’ Union Vice President. Contact the SU at SU@bishopg.ac.uk, and the Vice President at Josh.Blanchard@bishopg.ac.uk.