Our Student Advice Team provides a wide range of services offering advice and guidance to prospective and current students in the following areas:
- Accessibility Support
This support is for students with disabilities, specific learning difficulties and other access needs, to help them throughout their studies wherever possible
- Advice Service
We can provide general welfare advice and we specialise in money advice and the financial options available
- Counselling Service
This service is available to all students and is via an independent private practice to ensure confidentiality and discretion
There are a number of ways in which the university can help students struggling with money including the BGU Learning Fund and the BGU Bursary
- Students from Care
We aim to support for students from care by coordinating financial support and locating and providing other sources of helpful assistance.
- Useful Links
There is a vast amount of information and guidance outside the University and we have compiled the websites and organisations, we think will be able to help you the most from disability information to housing support and funding tips - you'll find it detailed here.
All Student Advice services operate on a professional, non-judgemental and confidential basis. Our team will handle any information you disclose in an appropriate and sensitive way, in accordance with data protection legislation.
We have a wealth of experience of assisting students in higher education and we are committed to the continual development of our skills and resources.
How to Find Us
We are located in the main foyer of the Cornerstone Building.
Our Opening Times are as follows:
|Monday - Thursday
|| 8:30am - 5:00pm
|| 8:30am - 4:30pm
If you wish to see our team outside of these times, please contact us and we can discuss alternative arrangements. We will always try to deal with your enquiry at the earliest opportunity: immediately if possible, though sometimes it may be necessary for us to arrange an appointment with you.
Matrix Quality Standard
Student Advice has attained the Matrix Quality Standard for its advice and guidance services and the following strengths have been identified:
- Extremely high quality support offered to students
- Effective and confidential systems for handling student enquiries
- High quality written and electronic information available to students
- A commitment to continuous development and improvement of services
All students involved in the assessment:
- commented on the individual nature of the support they received
- stated the level of support was way over and above their expectation
What Our Students Say
Below are just examples of the testimony we receive from our current students on the quality of care and support they are given.
The Student Advice team are really good, people should make more use of them.
Gemma, 3rd Year Student
The support I have received has been fantastic. As a hearing impaired postgraduate student, I was worried about how i would be supported in lectures and on placement. The student advice team made sure that everyone was aware and that anything I may need academically or professionally would be available if I needed it.
Michaela, PGCE Secondary Student
I found out early on in the first year that I have dyslexia and student advice and learning development have been invaluable. I've received amazing support.
Melanie, 3rd Year Student