IT Services are responsible for providing and supporting the University's academic and administrative computing and networking infrastructure, telecommunications and audio-visual resources.
The University provides access to a wide range of computer facilities which are regularly upgraded to ensure access to the best and most-up-to-date technology. All students and staff members are given a computer account for the duration of their studies or employment, network space upon which to store work and a University email account.
For useful information on other aspects of IT provision at the University please use the navigation links to the left.
All users are required to abide by the University's IT Acceptable Use Policy.
IT Services' Mission
IT Services enhances the learning, teaching, research and management of the University through:
Delivering a reliable and efficient service Continuing to improve our services through innovation and collaboration Anticipating and responding to customer needs Being a positive and supportive influence on the University's mission
Systems & Facilities
The University maintains over 380 desktop and laptop computers, of which approximately 150 are available for access by students. Open access computers are located in the Cornerstone Building and Skinner Building Room 12a. Wireless networks are provided across campus, including halls of residence.
The Cornerstone Building
With the largest concentration of open access computers on campus, the Cornerstone Building incorporates a 24/7 IT Suite with 24 computers, as well as Library Services offering a further 50 computers. The library also provides access to computers in its four individual study booths, as well as computers and interactive whiteboards in its seminar rooms. All areas include at least one height-adjustable workstation. Scanning, copying and printing facilities are also available.
Room 12a ICT Suite
An ICT suite with 21 computers, including one height-adjustable workstation. There are also mono and colour laser printers, scanning facilities, a Smartboard interactive whiteboard and data projector. This facility is used for ICT-based teaching and as an open access area at all other times, including evenings and weekends, from 7am to 10pm.
Maths & Technology Base
19 networked computers installed with Windows XP, MS Office and other course-specific software.
User accounts
All BG students are given network user accounts with email and data storage facilities.
Students who registered prior to Sept 2010 have standard BG email and local storage facilities. more >>>
Students who registered from Sept 2010 onwards have Live@edu email and Skydrive storage in addition to the standard local storage. more >>>
Wi-Fi
Wireless access is provided via a secure network covering both the halls of residence and the main campus. more >>>
Helpdesk
IT Services provides a dedicated helpdesk facility on the library concourse in the Cornerstone Building. This is the first point of contact for all IT-related problems. more >>>
ID cards
All students are provided with University ID cards for the duration of their course. These are multi-function cards covering building access, library loans and catering for live-in students. more >>>
Audio/Visual equipment
Students and staff are entitled to borrow items of AV equipment on a short-term loan basis using our equipment booking system, Avalon. more >>>
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